Comments on: VPNUK http://myvpnreviews.com/vpnuk/ Wed, 01 Feb 2012 22:30:11 -0700 http://wordpress.org/?v=2.8.4 hourly 1 By: VPNUK Support http://myvpnreviews.com/vpnuk/comment-page-1/#comment-11006 VPNUK Support Fri, 10 Jun 2011 00:16:48 +0000 http://myvpnreviews.com/?p=400#comment-11006 We appreciate comments and feedback of our service on comparison sites like this, both good and bad. However, we are not able to rectify client side issues if we are not made aware of them. VPNUK urge all clients to use the official Live Help and support on the VPNUK website if there are any issues with connections. Our expert support team will help resolve all issues instantly on Live Help, you can also use our support ticketing system or telephone us. Thank you Danny VPNUK Support We appreciate comments and feedback of our service on comparison sites like this, both good and bad. However, we are not able to rectify client side issues if we are not made aware of them. VPNUK urge all clients to use the official Live Help and support on the VPNUK website if there are any issues with connections.

Our expert support team will help resolve all issues instantly on Live Help, you can also use our support ticketing system or telephone us.

Thank you
Danny
VPNUK Support

]]> By: peterH http://myvpnreviews.com/vpnuk/comment-page-1/#comment-10889 peterH Sun, 05 Jun 2011 05:27:36 +0000 http://myvpnreviews.com/?p=400#comment-10889 Correction to previous post - "upload" should be "download" "Maybe its a technical issue on my side, but I am only getting 0.13 Mbps download on an Internet connection of 3 Mbps. To be fair, some issue with iPAD is choking this to 1.3 Mbps when open – but the VPN speed is still only one quarter of that. I tested with OOKLA." Correction to previous post – “upload” should be “download”

“Maybe its a technical issue on my side, but I am only getting 0.13 Mbps download on an Internet connection of 3 Mbps. To be fair, some issue with iPAD is choking this to 1.3 Mbps when open – but the VPN speed is still only one quarter of that. I tested with OOKLA.”

]]> By: peterH http://myvpnreviews.com/vpnuk/comment-page-1/#comment-10888 peterH Sun, 05 Jun 2011 05:26:02 +0000 http://myvpnreviews.com/?p=400#comment-10888 Maybe its a technical issue on my side, but I am only getting 0.13 Mbps upload on an Internet connection of 3 Mbps. To be fair, some issue with iPAD is choking this to 1.3 Mbps when open - but the VPN speed is still only one quarter of that. I tested with OOKLA. Maybe its a technical issue on my side, but I am only getting 0.13 Mbps upload on an Internet connection of 3 Mbps. To be fair, some issue with iPAD is choking this to 1.3 Mbps when open – but the VPN speed is still only one quarter of that. I tested with OOKLA.

]]> By: Jonathan Blankley http://myvpnreviews.com/vpnuk/comment-page-1/#comment-10643 Jonathan Blankley Mon, 23 May 2011 10:44:16 +0000 http://myvpnreviews.com/?p=400#comment-10643 I have used these guys twice over the past couple of years. I cancelled both times because of poor network performance. I have a 25Mbit connection with low latency. I can stream at full bandwidth from other UK sites, but if I have to use VPNUK it throttles it to 2Mbit. This is fine for TV, but only if the latency is low, and the bandwidth is continuous. Unfortunately, the stream stutters making iPlayer unwatchable at peak times - preciesly when I want to watch it. Switched to another VPN provider, and no more issues. I have used these guys twice over the past couple of years. I cancelled both times because of poor network performance.

I have a 25Mbit connection with low latency. I can stream at full bandwidth from other UK sites, but if I have to use VPNUK it throttles it to 2Mbit. This is fine for TV, but only if the latency is low, and the bandwidth is continuous. Unfortunately, the stream stutters making iPlayer unwatchable at peak times – preciesly when I want to watch it.

Switched to another VPN provider, and no more issues.

]]> By: VPN Client 4 USA/UK http://myvpnreviews.com/vpnuk/comment-page-1/#comment-6554 VPN Client 4 USA/UK Mon, 13 Dec 2010 09:32:19 +0000 http://myvpnreviews.com/?p=400#comment-6554 I started using VPNUK since August 2010 and I am extremely satisfied with the service. I connect to the UK and the US to watch TV programs. I have stayed connected up to 12 hours at a time without any glitch. Contrary to what the previous reviews state, I never experienced any of these problems, I can watch a program uninterrupted and I wonder if they don't have a bad internet provider that does not give enough broadband for their use. I will thus recommand VPN UK for the reliability of its services. I started using VPNUK since August 2010 and I am extremely satisfied with the service. I connect to the UK and the US to watch TV programs. I have stayed connected up to 12 hours at a time without any glitch. Contrary to what the previous reviews state, I never experienced any of these problems, I can watch a program uninterrupted and I wonder if they don’t have a bad internet provider that does not give enough broadband for their use.
I will thus recommand VPN UK for the reliability of its services.

]]> By: Mari http://myvpnreviews.com/vpnuk/comment-page-1/#comment-3597 Mari Fri, 20 Aug 2010 00:52:24 +0000 http://myvpnreviews.com/?p=400#comment-3597 An excellent service, with (usually)very fast speeds and a very responsive support desk. I have had the same problems as Hillman (reviewer 1) with ip address recycling every 60 minutes - but that is caused by the settings on the modem provided by my ISP (Verizon)- NOT by VPNUK. This would probably happen with any VPN. Once I figured that out, I set the wireless network hub to give me a fixed IP address, and I can watch my UK TV in peace. There is a recent problem since Fri Aug 13th (now Aug 19th 2010) - where the VPNUK speeds have dropped to .31 mbps between 1AM and 2AM UK time - which is too slow to stream video. I have contacted VPNUK to see if they can resolve the problem. An excellent service, with (usually)very fast speeds and a very responsive support desk. I have had the same problems as Hillman (reviewer 1) with ip address recycling every 60 minutes – but that is caused by the settings on the modem provided by my ISP (Verizon)- NOT by VPNUK. This would probably happen with any VPN. Once I figured that out, I set the wireless network hub to give me a fixed IP address, and I can watch my UK TV in peace.

There is a recent problem since Fri Aug 13th (now Aug 19th 2010) – where the VPNUK speeds have dropped to .31 mbps between 1AM and 2AM UK time – which is too slow to stream video. I have contacted VPNUK to see if they can resolve the problem.

]]> By: john sinclair martin wright http://myvpnreviews.com/vpnuk/comment-page-1/#comment-3555 john sinclair martin wright Mon, 16 Aug 2010 15:01:44 +0000 http://myvpnreviews.com/?p=400#comment-3555 Now before anyone takes issue with my comments I have to explain that I am a complete novice in most things IT, techie etc etc. I came to Danny after being let down by my previous provider who just stopped providing. A friend on a football Forum advised me to contact VPNUK. I live on Tenerife and am virtually housebound due to extreme ill health so getting tv in my mother tongue came as a huge improvement to my life. In the eighteen months being with VPNUK twice I have a problem but both times this was resolved almost immediately (one in under 60 mins and the other in a couple of hours, the problem being my Bank!). In fact the service I get is without doubt the most which I could expect for the small amount of monthly payments. I do have technical probs. here due to irregular internet speeds available on the Island and I am on a shared telephone line, to boot. Now, with all the problems I should have, can the detractors above please explain how I even get any UK telly? I have never had the pleasure of reading so much crap as written by poster "Jennifer". Could it be that she really does not know as much as she thinks she does, about computers and in particular, the service given by VPNUK? I have personally recommended this company to a number of friends, something which I would never do unless I myself were totally satisfied. Now before anyone takes issue with my comments I have to explain that I am a complete novice in most things IT, techie etc etc. I came to Danny after being let down by my previous provider who just stopped providing. A friend on a football Forum advised me to contact VPNUK. I live on Tenerife and am virtually housebound due to extreme ill health so getting tv in my mother tongue came as a huge improvement to my life. In the eighteen months being with VPNUK twice I have a problem but both times this was resolved almost immediately (one in under 60 mins and the other in a couple of hours, the problem being my Bank!). In fact the service I get is without doubt the most which I could expect for the small amount of monthly payments. I do have technical probs. here due to irregular internet speeds available on the Island and I am on a shared telephone line, to boot.
Now, with all the problems I should have, can the detractors above please explain how I even get any UK telly? I have never had the pleasure of reading so much crap as written by poster “Jennifer”. Could it be that she really does not know as much as she thinks she does, about computers and in particular, the service given by VPNUK? I have personally recommended this company to a number of friends, something which I would never do unless I myself were totally satisfied.

]]> By: Sue http://myvpnreviews.com/vpnuk/comment-page-1/#comment-3066 Sue Sat, 17 Jul 2010 16:23:27 +0000 http://myvpnreviews.com/?p=400#comment-3066 I've used VPNUK.net for a year now with two other people sharing. It's been an excellent service. There have been the occasional glitches, but their top-notch chat support service has resolved glitches every time and in a timely manner. Yes, the prices have gone up, but we still feel it's a good price for good service. I highly recommend! I’ve used VPNUK.net for a year now with two other people sharing. It’s been an excellent service. There have been the occasional glitches, but their top-notch chat support service has resolved glitches every time and in a timely manner. Yes, the prices have gone up, but we still feel it’s a good price for good service. I highly recommend!

]]> By: Terry http://myvpnreviews.com/vpnuk/comment-page-1/#comment-2758 Terry Sun, 27 Jun 2010 22:11:59 +0000 http://myvpnreviews.com/?p=400#comment-2758 I used to use vpnuk last year when they were very cheap also allowed 6 servers for £7 a month but that has gone this year its back to a poor 1 server for £7 (700% increase in real terms). I decided to try them again for a month but have cancelled after only 3 days as I was fed up with password/username not accepted,frequent disconnections, erratic streaming speeds overall pretty poor. I will stick with the other provider I use which is far better. I just don't know how all these vpn service providers get away with such poor service and it's time they were regulated. I used to use vpnuk last year when they were very cheap also allowed 6 servers for £7 a month but that has gone this year its back to a poor 1 server for £7 (700% increase in real terms). I decided to try them again for a month but have cancelled after only 3 days as I was fed up with password/username not accepted,frequent disconnections, erratic streaming speeds overall pretty poor.
I will stick with the other provider I use which is far better.
I just don’t know how all these vpn service providers get away with such poor service and it’s time they were regulated.

]]> By: Peter Lindblom http://myvpnreviews.com/vpnuk/comment-page-1/#comment-2747 Peter Lindblom Sat, 26 Jun 2010 19:32:12 +0000 http://myvpnreviews.com/?p=400#comment-2747 My previous proxy provider stopped it's service or are "undergoing maintenance". My whole weekend was shot as I was about to watch Formula 1 on BBC (I only use the service for watching Formula !) VPNUK was actually my third choice as they didn't offer a free trial without payment. First I tried one VPN provider with 48 hour trial, so slow you couldn't even watch at 496bps, the second has suspended the free trial service during the World Cup. So in the end I ended up with VPNUK, and it's absolutely outstanding!!! Streams without a glitch at 1500bps. My previous proxy provider stopped it’s service or are “undergoing maintenance”. My whole weekend was shot as I was about to watch Formula 1 on BBC (I only use the service for watching Formula !)
VPNUK was actually my third choice as they didn’t offer a free trial without payment. First I tried one VPN provider with 48 hour trial, so slow you couldn’t even watch at 496bps, the second has suspended the free trial service during the World Cup. So in the end I ended up with VPNUK, and it’s absolutely outstanding!!! Streams without a glitch at 1500bps.

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