Comments on: VPNmaster

By: justin

justin — Sun, 15 Jan 2012 18:59:00 +0000

Customer service is very poor they keep telling you to so the same steps over and over even if they havent worked the first 20 times. Speed was poor because the program never did work for me. Aparently it was not compatible since I never got to use the program. And last overall poor because once you find out the program doesn’t work for you they will not refund your money.

By: Ayman

Ayman — Fri, 16 Dec 2011 11:09:14 +0000

Very bad service, and customer service is crap. And the refund is a lie. I asked for refund from the first day and for almost 2 weeks they never reply my mails after I subscribed.
Take care a lot because most of good reviews here is from them.

Last notice, when you contact online agent and s/he tells you “Don’t worry”, It means YOU REALLY NEED TO WORRY!

By: Lin

Lin — Wed, 16 Nov 2011 16:57:18 +0000

I live in China and need a reliable VPN service and I do understand the challenges that firewall can present. In the last week, I have been unable to connect more than able. I wrote the support staff seven days ago and have received nothing at all from them since then. If you need a reliable and responsive service, look elsewhere.

By: Jordan

Jordan — Tue, 19 Jul 2011 12:43:39 +0000

I have been using VPNMaster since 2009. I am happy with their service but sometimes they are slow on answering support tickets. Nevertheless they are the cheapest one!

By: Bohdan

Bohdan — Thu, 07 Jul 2011 13:41:03 +0000

I’ve purchased a monthly plan from vpnmaster.com. They e-mailed me my account will be ready in 48 hours. It wasn’t. They didn’t send me login/password, they didn’t reply to my letters to support. Their 24/7 technical support actually was an auto-reply. I’m sad.

By: kim

kim — Wed, 06 Jul 2011 16:55:05 +0000

I had great luck with this service for over 15 months. Suddenly,
the last week I could no longer reach their server. Unanswered emails,
phone calls, wasted time and money trying to find out whats happen with this company. // Potencial customers .. save your money // Research other prospects .. as this is a dead end.

By: NCISI

NCISI — Fri, 17 Jun 2011 21:06:01 +0000

This service is a scam, and we have reported it the the United States government to be shut down at once.

You have been warned

By: Lita

Lita — Tue, 19 Apr 2011 09:10:09 +0000

I think I do something wrong to join with the Vpnmaster, since they aren’t really master of it. They promise me, their service are perfectly works in China. But, for this 2 months, I’ve lot of troubles with them. so slow, sometimes the Vpn suddenly disconnected and unable to connect it again. I send email many times, but no one reply my complain. So, I just can’t use it now… no one help me out.. poor huh!

By: mustafa

mustafa — Sat, 16 Apr 2011 18:22:32 +0000

the vpnmaster they are good but in service they are very bad every time when happens any problem the answer is (Your account is suspended because of non payment. You can place a new order
at http://www.vpnmaster.com) the answer thy know

By: jerry bolduc

jerry bolduc — Tue, 05 Apr 2011 19:25:36 +0000

This is the worst vpn service I have ever had…dropped youtube numerous times…you have to stay right on this guy (from a foreign country) or you’re connections will be slower than molasses in January!! Worst VPN service ever!!!