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ExpressVPN reviews

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ExpressVPN offers its customers OpenVPN (SSL VPN) by default, because it provides high security and the most privacy. They have the simplest signup and setup process in the industry. Just download and install the software, and it will operate seamlessly with no extra setup procedures; you don’t even need to enter a separate username and password to get it to run.

For OpenVPN, ExpressVPN currently have 25 servers spread across these locations:

  • Los Angeles
  • San Francisco area
  • Seattle
  • Washington DC
  • London
  • Amsterdam

All servers allow p2p traffic and are optimized for high speeds.

If you don’t have administrator rights on your computer or wish to use ExpressVPN on your mobile device (including iPhone, iPad, Android, Windows Mobile, Blackberry, Nokia S60, etc.), you can write to their support team to set you up with a PPTP VPN account. ExpressVPN provides PPTP servers in the following locations:

  • Hong Kong
  • Canada
  • US
  • Germany
  • UK
  • Netherlands

ExpressVPN offers risk free 30-day money back guarantee,you’ll get a full refund if you don’t satisfied their service with in 30 days. ExpressVPN currently accepts Visa, MasterCard, and Paypal, and they offer discounts if you pre-pay for a 6 or 12 month subscription

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Customer Reviews

26 Reviews to “ExpressVPN”
  1. Tyler Blount says:

    For me Express VPN is the king of all the VPN sites. I’m located in China and have tried other services (including some of the other VPNs reviewed on this website). What happened is these other VPNs slowed down my internet connection by a lot. I decided to give the Express guys a try because of their money back guarantee. ExpressVPN turned out to be by far the fastest and most reliable. All websites were unblocked, and I have experienced no connection problems or downtime in the 6 months I’ve been a member. Expressvpn.com is definitely a 5 star company 🙂

  2. David Sparrow says:

    I wanted to give this company a try because I’ve seen their ads everywhere. I was skeptical in the beginning and even had a small issue when I first installed the software. I was really glad when their support team responded in 30 minutes and got the vpn working on my Internet connection. It is actually performing really well and I feel a lot safer with my browsing and emailing. I am very pleased with expressvpn.

  3. liu says:

    Ok.this company is different.you don’t need type your login info. Because you don’t have any login info.all you need to do is just install the openvpn client and then connect to the server. Seems they intergrate the login info into the client

    They have 6 servers.i got very good speed with their LA server. I am in Changsha.China right now
    With my poor 2M China telecom local network.i can get 100kb/s. Not bad

  4. Jimmy the Bad says:

    Same here,saw their ads everywhere and decide to give them a try,it’s been 10 days, everything goes fine, both on my PC and iphone 4. it’s stable. and you don’t need do setup things, it’s good for the people like me.speed is good,i’m happy with it.

    In short,i got good experience, recommend to you guys

  5. Mehdi says:

    It’s a really unique VPN service! I have used some other VPN services, but this one is really fast! even western websites were slightly faster when using VPN ! and yeh, I’m located in Oman and internet here is so slow, I only got 1mb package. However, I didn’t notice any slowness when using express vpn, this is why I love it !

  6. Ming H. says:

    OK,i purchased ExpressVPN account few hours ago, i got a custom OpenVPN clent app download link in the welcome email.then i downloaded and installed it. the client app didn’t ask me any login details, the only thing you need to do is choose server,then just connect.

    The service is brilliant,works like a charm

  7. Jimmy G says:

    I’m very pleased with the service. it’s expensive but it has been quite reliable and fast. too bad that OpenVPN do not work on the mobile device, you need write to their support team and request an account for your smartphone

    If you are looking for an OpenVPN service provider,i will ExpressVPN to you

  8. Dame T says:

    Overall i’m happy with my ExpressVPN purchase,it’s been two months. no downtime and a solid 8 mbits downstream from Amsterdam, great for the p2p use. it’s the best OpenVPN service in the planet

  9. Ferson says:

    I use wireless network a lot, so i need a VPN service that provides high security and privacy. OpenVPN service is the only option for me.

    I tried other VPN providers before i came to ExpressVPN, they are cheap but not worth the money. ExpressVPN has fast servers and easy to use softwares, you can switch to any server you want in seconds.

    And this VPN service works great in UAE, the UAE government block many VPN services here, ExpressVPN works like a charm

  10. alsu says:

    i tried it for 1 month in 11/2010.

    i reached 400 KB/s (4 mbits) +- twice from the European servers.
    i can get 100 KB/s (1 mbits) all the time from any server.

    i used the mobile version, works great but you can not change the password. (i asked the support to change it and they told me they can’t!)

    the log (site you visited) is saved to them like most vpn servers.

    the yearly price is high, but i may subscribe for a year if it is – 95$.

  11. MMM says:

    ExpressVPN is simply AMAZING and it works GREAT in Oman!!! Telecoms here block VPN websites, but ExpressVPN has never been blocked, even though its advertisements are everywhere! I have been using the service for few months and so far, everything is smooth and I haven’t had any problems at all.

    Price – Approximately $13 a month (U.S Dollars)

    Sign up – Very easy! I used my Visa card and did not have any troubles.

    Staff – Friendly and helpful.

    Setup – Never been easier! download,install and you’re done. Username and password are not required. Download link will be sent to your email after purchase.

    Reliability – Really reliable! did not notice any problems while on the VPN.

    Speed – It is the fastest VPN I have ever used. The download is slower though, but I only have a 1MB connection speed. You should not have any problems if you have a fast connection.

    VPN type: OpenVPN (SSL) and PPTP. When you sign up, you will be given an OpenVPN. However, if you wish to have PPTP as well, just contact them and they will provide you with one (The PPTP is additional to your OpenVPN and you do not need to pay any extra money)

    I recommend ExpressVPN for everyone.

  12. Jane says:

    I have not had as successful a time with expressvpn as the users above. I like that it is easy to use without login info, it opens when my computer boots up, but it can be extremely slow, sometimes it will not connect with the server in the US and the alternate server is even slower.
    When I contact customer service, they are very quick to answer, offer good solutions and it works again for a short period of time before it starts to slow down again. This is the second computer I have had it on, and it has been the same performance on both.
    It is a shame because they are so helpful, the login is supereasy and they protect my privacy.

  13. Ian says:

    I’ve used Express VPN for seven months and it’s been good most of the time. The past day it’s failed to connect at all and I’ve had no response from customer support.

  14. corey says:

    on my curret trip to china i found out i couldnt access facebook so i decided to purchase expressvpn and i t worked and i used it for the 3 days i was there. unfortunatley expressvpn claims they never received my initial payment and attempted to charge my account an additional 3 times. before i purchased expressvpn i read some reviews and saw that some people in the past had simular problems so i purposly paid with paypal to keep track of payment transactions and if any problems arose they could help out. and that is exactly what happend, expressvpn contacted me 3 wks after i purchased their services saying they did not receive my arriginal payment and that they were canceling my account. i sent them a copy of the transaction number from paypal and informed them that if this was the way they ran their company to go ahead and cancel my account but to refund my initial payment, they responded that they still could not find a copy of payment, so i contacted paypal and had them send me a copy of the transaction and had it forwarded to expressvpn. they responded that they would forward it up to upper management and to wait for their response. after waiting a week with no resonse i contacted expressvpn again, and still no response so now i am currently waiting on a disput claim i opened with paypal since expressvpn cant honor their 30 day money back gaurntee or keep track or their transactions, and attempt to over charge their customers accounts (4 attempted charges in a 3 wk period). WOULD NOT REFER TO ANYONE TO USE FIND ANOTHER REPUTABLE COMPANY…also all this had to be done by email, this company provided a phone number but on the message tells you to use the email for a faster response, and i never got a phone call back from this company at all

  15. John says:

    I would like to say that I was extremely satisfied with ExpressVPN while my children and I were in China. We were homeschooling and it was important that we were able to reach those websites from China with acceptable response time. I was also able to keep friends and family updated through Facebook. We are back in the US and no longer need our VPN, but I will highly recommend ExpressVPN to friends and will sign up again when I go back to China!

  16. TONY HE says:

    same in here, im the user in China mainland and as everyone knows that china communist government have a strict info censership, which has cost us a lot who intend to retrieve open info from the web, as expressVPN is a paid service and the price is not considered as competitive, however, the quality of service justify the cost and the software brought me a lot of benefit at a ideal speed, and the fast response on customer technical enquires are the most impressive aspect of their service

  17. Bill says:

    I have worked and lived in many countries around the world and tried several VPN’s but have always come back to ExpressVPN. Their customer support (knowledgeable, responsive and friendly) make using the service a pleasure. Currently I am in China and I can say they are on the top of the list for my western friends when it comes to VPN’s

  18. Chris says:

    I have been using ExpressVPN for about a year. Before I signed up, I specifically asked about bandwidth limits, which they assured was none. As I am in China, I used they LA server that they recommended for Asia clients. For the first 8 months it worked great and the servers were fast. Then, they added a few new servers, Hong Kong, Singapore, etc. and the bandwidth speed suddenly dropped on the other servers. So, I started to use the Hong Kong server and everything was fast again. Then, I get an email from Express saying I used too much bandwidth on the Hong Kong server and they were taking it away from me for the remainder of the month. I complained and told them how they were the ones who told me there was no bandwidth limit. Well, this has now happened twice and their staff support has been less than stellar, so I’m now looking for a new provider.

    Bottom line is, if you plan to use a lot of bandwidth, save yourself the frustration and choose another provider.

  19. Harry says:

    Absolutely the best for the price!!

  20. Ryan says:

    I’ve used Express VPN from quite a few different countries. Lots of servers, they are all really reliable and fast. Windows servers (SSTP) are especially awesome. I would totally recommend this to any user looking for a VPN solution

  21. Jason says:

    Speed so-so then I gave such low score? They canceled my service after few days. Claim it was suspicious, I then asked for refund. Hopefully to receive the refund from them.

  22. Julia says:

    I am extremely satisfied with ExpressVPN. The servers are very fast, and I am confident in my security when I log on at WiFi hotspots. They are worth the price, and I can use it easily and anywhere. I am so dumb with computers I prefer 24/7 chat support, but I understand that they can’t babysit me all the time.

  23. Aidan Roberts says:

    ExpressVPN has been great all around. Security and privacy are very important, and they have given me that plus great server choices and speeds. I get simple and precise support from expressvpn.biz and I’m very happy with the service reliability.

  24. oceanmars says:

    This VPN works with Windows RT 8.1. I know not too many people are using RT, but I am sure it will help those few…

  25. Sharon says:

    If you are in Australia- think first. The headaches arent wrth it. ExpressVPN was a very good set up and customer service- help- was excellent- extremely good and prompt. But it can be like talking to a machine, with only a handful of trouble shoot options. ExpressVPN probable would be very good but for this area- Netflex wouldnt work, kept telling me its for the U.S. Same with HULU Plus and Vudo. None wuld go to the US areas. HULU Help, helped. ExpressVPN jelped. But i just deleted everything and will try again when my headache subsides.

  26. Tom says:

    I was recruited by a Chinese company so knew I had to get a VPN. ExpressVPN advertises itself as the best for China. I’m on a national team and among those of us with ExpressVPN, we all have the same complaints: (1) in the beginning (first week or so) the speeds are good, but this drops off very fast so that it’s almost like using a dial-up connection from the 90s too often; (2) we’re finding, week by week, that we’re very easily disconnected from the VPN, and worse, it’s getting increasingly harder to re-connect. Even updating ExpressVPN from the App Store is getting harder. It just doesn’t load or even update (even though all the other apps update); (3) technical support is useless–they tell you to do the same couple of things no matter what’s wrong. And then they get angry with you when you let them know their suggestions haven’t helped.

    We will definitely not be renewing our subscription. We’re all pretty pissed that we had to buy an entire year’s worth of service up front as for every single one of us the worst quality issues happened AFTER the one-month trial was up.

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