Comments on: Blacklogic http://myvpnreviews.com/blacklogic/ Wed, 01 Feb 2012 22:30:11 -0700 http://wordpress.org/?v=2.8.4 hourly 1 By: alam mohammed http://myvpnreviews.com/blacklogic/comment-page-1/#comment-25301 alam mohammed Mon, 05 Dec 2011 21:22:11 +0000 http://myvpnreviews.com/?p=21#comment-25301 Blacklogic: I subscribed their VPN service for 1 month and was never able to stay connected for more than 30 seconds. I was trying to do VPN from Lebanon. I tried their many servers. Maybe, they don't work from middleeast. Blacklogic never provided me with any reason. ALL Blacklogic cared about to say that I agreed to their terms and coditions for the services while I signed up. Therefore, Blacklogic doesn't care if you get connected or not. I asked Blacklogic to terminate my service immediately. Blacklogic didn't wanted to help me get connected, ALL Blacklogic had to say that since I agreed to their terms and conditions, no refund will be issued. I replied, agreed I signed but I expected a service for $30 that I paid, but Blacklogic doesn't care for the service, ALL they cared about to keep the $30. I said fine, keep it, but terminate my account ASAP. I didn't care about the refund. Blacklogic: I subscribed their VPN service for 1 month and was never able to stay connected for more than 30 seconds. I was trying to do VPN from Lebanon. I tried their many servers. Maybe, they don’t work from middleeast. Blacklogic never provided me with any reason. ALL Blacklogic cared about to say that I agreed to their terms and coditions for the services while I signed up. Therefore, Blacklogic doesn’t care if you get connected or not. I asked Blacklogic to terminate my service immediately. Blacklogic didn’t wanted to help me get connected, ALL Blacklogic had to say that since I agreed to their terms and conditions, no refund will be issued. I replied, agreed I signed but I expected a service for $30 that I paid, but Blacklogic doesn’t care for the service, ALL they cared about to keep the $30. I said fine, keep it, but terminate my account ASAP. I didn’t care about the refund.

]]> By: goodthink http://myvpnreviews.com/blacklogic/comment-page-1/#comment-23519 goodthink Wed, 02 Nov 2011 16:24:47 +0000 http://myvpnreviews.com/?p=21#comment-23519 Do not use Blacklogic under any circumstances. I signed up, shelled out $113 and waited. And waited. I tried to contact them using their toll number, just an answering machine - left messages (called more than once). I emailed blacklogic through their support email 5 times over 8 days. Never received a single response UNTIL I contacted paypal. Only then did I get any support (they activated my account and sent an email with server IP). I invoked their money back guarantee, they did not honour it (even though I would lose 20 percent of my $113). I have no idea if the vpn service is good or bad, but if you expect any level of support or a quick connection forget it. AVOID blacklogic like the plague. Do not use Blacklogic under any circumstances. I signed up, shelled out $113 and waited. And waited. I tried to contact them using their toll number, just an answering machine – left messages (called more than once).

I emailed blacklogic through their support email 5 times over 8 days. Never received a single response UNTIL I contacted paypal. Only then did I get any support (they activated my account and sent an email with server IP).

I invoked their money back guarantee, they did not honour it (even though I would lose 20 percent of my $113).

I have no idea if the vpn service is good or bad, but if you expect any level of support or a quick connection forget it.

AVOID blacklogic like the plague.

]]> By: John http://myvpnreviews.com/blacklogic/comment-page-1/#comment-11072 John Tue, 14 Jun 2011 18:46:48 +0000 http://myvpnreviews.com/?p=21#comment-11072 Blacklogic SUCKS...swindlers,cheaters... They took my money and refused to give me an account..I ve been waiting for an account for 5 days...their excuse?? "The person who handles account is not here right now"... I dont give a f...where the f. he is ...I ve been waiting for 5 days..Still no mail or account sent to me ....Every time I ask, same excuse...Stay the HELL away from this company...They cheat you outta your money..Find some other internet site... Blacklogic SUCKS…swindlers,cheaters… They took my money and refused to give me an account..I ve been waiting for an account for 5 days…their excuse?? “The person who handles account is not here right now”… I dont give a f…where the f. he is …I ve been waiting for 5 days..Still no mail or account sent to me ….Every time I ask, same excuse…Stay the HELL away from this company…They cheat you outta your money..Find some other internet site…

]]> By: Anonymous http://myvpnreviews.com/blacklogic/comment-page-1/#comment-10753 Anonymous Tue, 31 May 2011 01:24:03 +0000 http://myvpnreviews.com/?p=21#comment-10753 The account activated 5 days after initiation. The site says 2 days. I then wrote to cancel the account and refund the money as I had gone to another provider that didn't take 5 days to activate.. I didnt get a response so I sent another email with no response and another. 13 days later I finally receive a response and a refusal to refund the money or cancel the account. Then I receive an email 19 days after this from my credit card saying there were some questionable charges on my account. I am assuming it is from this transaction and Visa is currently investigating. DO NOT USE THIS SERVICE. SPEND YOUR MONEY ELSEWHERE. TERRIBLE CUSTOMER SERVICE AWFUL RESPONSE TIME The account activated 5 days after initiation. The site says 2 days. I then wrote to cancel the account and refund the money as I had gone to another provider that didn’t take 5 days to activate.. I didnt get a response so I sent another email with no response and another. 13 days later I finally receive a response and a refusal to refund the money or cancel the account. Then I receive an email 19 days after this from my credit card saying there were some questionable charges on my account. I am assuming it is from this transaction and Visa is currently investigating.

DO NOT USE THIS SERVICE. SPEND YOUR MONEY ELSEWHERE.

TERRIBLE CUSTOMER SERVICE
AWFUL RESPONSE TIME

]]> By: dicfor14 http://myvpnreviews.com/blacklogic/comment-page-1/#comment-10024 dicfor14 Wed, 27 Apr 2011 20:16:42 +0000 http://myvpnreviews.com/?p=21#comment-10024 SHADY SHADY SHADY COMPANY!!! Two weeks, 5 unanswered emails, 2 ignored online support chats, and 1 phone call where they hung up on my and still no account information! They took my money and refused to give me my account information. Forget about a refund with this company they will ignore you! I have filed a fraud claim with my bank the the Better Business Bureau in Ontario. Do Not Use this Company! SHADY SHADY SHADY COMPANY!!!

Two weeks, 5 unanswered emails, 2 ignored online support chats, and 1 phone call where they hung up on my and still no account information! They took my money and refused to give me my account information. Forget about a refund with this company they will ignore you! I have filed a fraud claim with my bank the the Better Business Bureau in Ontario. Do Not Use this Company!

]]> By: Blacklogic http://myvpnreviews.com/blacklogic/comment-page-1/#comment-9856 Blacklogic Mon, 18 Apr 2011 17:29:57 +0000 http://myvpnreviews.com/?p=21#comment-9856 We are shutting down ALL torrents. Due to heavy traffic consumption (p2p downloads) servers are slow. From May 1st, 2011 - torrent support will be offered at extra $80 USD per year. Thank you for your attention. No discounts. We are shutting down ALL torrents. Due to heavy traffic consumption (p2p downloads) servers are slow.

From May 1st, 2011 – torrent support will be offered at extra $80 USD per year.
Thank you for your attention.
No discounts.

]]> By: Shawn http://myvpnreviews.com/blacklogic/comment-page-1/#comment-9718 Shawn Sat, 09 Apr 2011 17:54:45 +0000 http://myvpnreviews.com/?p=21#comment-9718 Very poor service. Support is no where to be found. waiting for a reply from them almost 3 weeks and still counting down. servers are down most of the time and are slow Very poor service. Support is no where to be found. waiting for a reply from them almost 3 weeks and still counting down. servers are down most of the time and are slow

]]> By: Jonathan http://myvpnreviews.com/blacklogic/comment-page-1/#comment-8457 Jonathan Fri, 04 Feb 2011 21:19:10 +0000 http://myvpnreviews.com/?p=21#comment-8457 I paid for the service and a few hours later regretted doing so, and asked for a refund. It took a while as the owner, Fikrat, refused to issue one. I opened a paypal dispute and still he refused (anyway be aware - PayPal does not cover disputes relating to virtual services), but finally I persuaded him to issue one. So he gets a point for refunding, but a few point less for being so stubborn in the beginning. I paid for the service and a few hours later regretted doing so, and asked for a refund. It took a while as the owner, Fikrat, refused to issue one. I opened a paypal dispute and still he refused (anyway be aware – PayPal does not cover disputes relating to virtual services), but finally I persuaded him to issue one.

So he gets a point for refunding, but a few point less for being so stubborn in the beginning.

]]> By: Fikrat http://myvpnreviews.com/blacklogic/comment-page-1/#comment-6276 Fikrat Mon, 06 Dec 2010 20:13:11 +0000 http://myvpnreviews.com/?p=21#comment-6276 Very poor service. The servers are down 90% of the time. They advertise 47+ servers, but you have access to 1-2 at MOST. In the last 90 days, I have been able to log about 10 hours of connectivity. Shame I prepaid for the year, definitely do not prepay. Actually, I would source an alternative. Very poor service. The servers are down 90% of the time. They advertise 47+ servers, but you have access to 1-2 at MOST.

In the last 90 days, I have been able to log about 10 hours of connectivity.

Shame I prepaid for the year, definitely do not prepay. Actually, I would source an alternative.

]]> By: Rick http://myvpnreviews.com/blacklogic/comment-page-1/#comment-5027 Rick Sat, 30 Oct 2010 17:12:37 +0000 http://myvpnreviews.com/?p=21#comment-5027 I was caught by the early reviews on this service. The servers are not updated. The support is non existent. Be very cautious with this VPN service! I was caught by the early reviews on this service. The servers are not updated. The support is non existent. Be very cautious with this VPN service!

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